Our delivery policy.
All products you buy on the site are delivered by UPS - we have chosen this transporter to ensure a high quality and secured delivery of our products to your home.
We offer FREE delivery for a purchase of 2 pairs of slippers or more! *
Please find here below the estimated delivery delays:
- TIMELESS COLLECTION:
- France - within 3 working days
- Europe - within 5 working days
- Middle East - within 10 working days
- PERSONAL TOUCH COLLECTION: The craftsmen need time to produce your slippers. You will receive your customized pair of slippers within 6 to 7 weeks after you order.
If you purchase at the same time a model for the Timeless Collection and Personal Touch Collection, both will be sent at the same time, when the Personal Touch model has been produced.
Please find here below the delivery costs per country (for 1 pair):
- France - 15€
- Belgium, Denmark, Germany, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, UK - 30€
- Austria, Czech Republic, Finland, Greece, Hungary, Monaco, Norway, Poland, Sweden, Switzerland, Andorra, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Vatican, Iceland, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Macedonia, Malta, Moldova, Montenegro, Romania, Serbia, Slovakia, Slovenia, Ukraine - 35€
- US, Israel, Kuwait, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates - 60€
Please contact our client service if you have any questions: firstname.lastname@example.org.
*Free delivery for the purchase of 2 pairs of slippers throughout the year - This can alter during the sales period or specific promotions